By Josh Hoch, MWI’s Director of Ombuds & Mediation Services How to help your board understand why a conference ombuds is an investment in your members, your staff, and your organization’s reputation. For many executive directors, the challe…
By Liz Hill, MWI’s Director of Communications and Development, and Lindsay Ingham, Attorney-Investigator, Ingham Law Corporation Introduction A few months ago, a manager reached out right after an investigation wrapped. The findings were is…
By Chuck Doran, MWI’s Executive Director, and Liz Hill, MWI’s Director of Communications and Development Most lawyers and dispute resolution professionals encounter workplace conflict only after it has become formal. By the time a matter re…
By Chuck Doran, MWI’s Executive Director You enjoy your work, but your supervisor’s behavior has you wondering if you should look for a new job. Lately, he’s been asking questions about your personal life and making comments about your appe…
Conference Ombuds Services: When They Make Sense and Why They Matter A practical guide for conference planners and association leaders. By Josh Hoch, Director of Mediation and Ombuds Services A conference attendee experiences inappropriate
Common Issues a Conference Ombuds Helps Resolve By Zoe Doran, MWI’s Ombuds Program Coordinator A conference ombuds can help you create a more respectful, inclusive, and effective conference experience. Conferences bring people together to s…
By Chuck Doran, MWI’s Executive Director Rolling out an organizational ombuds resource doesn’t happen overnight, nor should it. Once you decide to bring in an ombuds resource, its impact and effectiveness will be determined by the support i…
Thank you, Liz, for this clear and well-framed view of a new horizon glimpsed after tireless work by fellow members of the Legislative Action Task Force. Kudos again to ABA DRS leadership for their support resulting in the unanimous adoptio…
How Leaders Can Work Effectively with an Ombuds Office By Elizabeth “Liz” Hill, MWI’s Director of Communications & Development Many organizations have established an organizational ombuds office to provide a zero-barrier resource for addres…
By Elizabeth “Liz” Hill, MWI’s Director of Communications & Development Many organizations have established an organizational ombuds office to provide a zero-barrier resource for addressing concerns and navigating conflict. Once a program i…
By Liz Hill, MWI’s Director of Communications & Development Most organizations take pride in their “open-door” policies and robust formal channels. They have human resources (HR), employee relations (ER), legal, compliance, and ethics hotli…
By Elizabeth “Liz” Hill, MWI’s Director of Communications & Development Most organizations take pride in their “open-door” policies and robust formal channels. They have human resources (HR), employee relations (ER), legal, compliance, and