We're excited to introduce a powerful new feature in LibraryH3lp: Guest Forms. Guest Forms make it easy for guests to contact your organization, whether you're using Tickets, 3mail, or Chat.One Form. Your workflow.Every organization works a…
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. We're excited to introduce a powerful new feature in LibraryH3lp: Guest Forms. Guest Forms make it easy for guests to contact your organizati…
We're excited to announce the release of Tickets, LibraryH3lp's new help desk module!You already use Chat, 3mail, FAQs, and the Sharing Tool to connect with guests and provide great service. Tickets builds on these tools by helping you mana…
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. You already use Chat, 3mail, FAQs, and the Sharing Tool to connect with guests and provide great service. Tickets builds on these tools by he…
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. You already use Chat, 3mail, FAQs, and the Sharing Tool to connect with guests and provide great service. Tickets builds on these tools by he…
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. For quite a while now, we've offered proactive texting within 3mail. Now we're excited to announce that we're also offering the same feature
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. For quite a while now, we've offered proactive texting within 3mail. Now we're excited to announce that we're also offering the same feature
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. We've added a handy new indicator to each guests's chat window that lets you know at a glance how long a guest has been waiting. The indicato…
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. At the beginning of the year, we blogged about how you can opt folks out of their staffing assignments in order to effectively remove them fr…
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. It is simple to craft a URL to whisk your guests directly to your chat box with a single click. You just need three bits of information - the…
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. Group chats help teams move fast. Instead of scheduling yet another meeting or digging through emails, you can drop a quick question in chat
LibraryH3lp is software used by libraries, educators, and non-profits for better customer service. We've expanded the features available in the queues management page of the admin dashboard and given it a fresh new look! We invite you to gi…