The Customer Effort Score (CES): What It Is and How To Use ItPublished byuk.surveymonkey.comon •1 min readA Guide to the Customer Effort Score (CES): What It Is and How to Use ItCustomer Effort ScoreOTHER PRODUCTSSURVEYMONKEY FEATURESSURVEYMONKEY TEMPLATESUSE CASESROLESINDUSTRIESLEARNSUPPORTExplore survey best practicesCustomer feedbackLearn moreShareLegalReport