Digitalização avança, mas deixa idosos para trás: como o Procon-MG tenta enfrentar esse desafio
Buobe IA context · why it matters
The elderly population is growing — This means more people may struggle with digital services, potentially leading to increased consumer complaints.
Procon-MG is expanding its efforts — The state agency aims to educate seniors and prevent scams, ensuring they can access essential services despite the shift towards digital platforms.
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More initiatives from Procon-MG could be developed in partnership with local communities and NGOs to better reach remote areas.
O Brasil nunca teve tantos idosos. Segundo o Censo Demográfico do Instituto Brasileiro de Geografia e Estatística (IBGE), 32,1 milhões de brasileiros têm 60 anos ou mais, o equivalente a 15,6% da população.